These Terms of Service ("Terms") govern your access to and use of the Campiq platform and services operated by Campiq ("Campiq", "we", "us", or "our") at campiqads.com ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
1. Software Usage Terms
Campiq grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes, subject to these Terms.
You may not:
- Copy, modify, or create derivative works of the Service or its content
- Reverse engineer, disassemble, or decompile any part of the Service
- Sublicense, sell, resell, or commercially exploit the Service without our written consent
- Access the Service by automated means (bots, scrapers, crawlers) without authorisation
- Use the Service to build a competing product or service
Campiq reserves the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
2. User Responsibilities
As a user of Campiq, you are responsible for:
- Maintaining the security and confidentiality of your account credentials
- All activity that occurs under your account
- Ensuring that your use of the Service complies with all applicable laws and advertising platform policies
- Providing accurate and complete information when creating your account or submitting campaigns
- Promptly notifying us of any unauthorized use of your account
You must be at least 18 years of age and have the legal capacity to enter into these Terms to use the Service.
3. Advertising Account Ownership
Your advertising accounts — including Meta Ads accounts, Google Ads accounts, and any other connected advertising accounts — remain solely owned by you. Campiq does not claim ownership of, or rights to, your advertising accounts.
You grant Campiq permission to access and act on your connected advertising accounts only as necessary to provide the Service. This permission may be revoked by you at any time by disconnecting your accounts within the Service or through the relevant advertising platform settings.
You are responsible for maintaining valid and compliant advertising accounts on the platforms you connect to Campiq. Campiq is not liable for any suspension, restriction, or termination of your advertising accounts by third-party platforms.
4. Campaign Ownership
Campaigns created and launched through Campiq using your advertising accounts are owned by you. Campiq does not claim ownership of your campaign data, campaign history, or campaign configurations.
Campaign data — including creative assets you upload, targeting configurations, budget settings, and performance history — is yours. You may export, modify, or delete your campaign data at any time, subject to the limitations of the connected advertising platform.
Campiq may use anonymised and aggregated campaign data (with no personally identifiable information) to improve platform features and performance benchmarks.
5. Lead Ownership
All leads generated through campaigns you run using Campiq belong to you. Campiq does not claim ownership of, resell, redistribute, or share your lead data with any third party for commercial purposes.
Lead data — including contact information and enquiry details submitted by prospective buyers or tenants through your campaigns — is delivered directly to you through the Service. You are responsible for handling lead data in compliance with applicable data protection laws, including but not limited to the UAE Personal Data Protection Law and GDPR where applicable.
6. Subscription Terms
Access to certain features of the Service requires a paid subscription. By subscribing, you agree to the following:
- Subscription fees are charged in advance on a monthly or annual basis as selected
- Fees are non-refundable except as required by applicable law or as expressly stated in our refund policy
- Subscriptions automatically renew unless cancelled before the renewal date
- We reserve the right to change subscription pricing with 30 days' notice
- Failure to pay may result in suspension or termination of your access to the Service
During any beta or early access period, access may be provided free of charge. We will provide advance notice before any free access period ends and paid subscriptions begin.
7. Acceptable Use
You agree not to use the Service to:
- Violate any applicable law, regulation, or third-party rights
- Create, publish, or distribute misleading, fraudulent, or deceptive advertising content
- Advertise in categories prohibited by Meta, Google, or other connected advertising platforms
- Discriminate against any person based on protected characteristics in advertising content
- Transmit spam, malware, or any harmful code
- Interfere with or disrupt the integrity or performance of the Service
- Attempt to gain unauthorised access to other user accounts or our systems
- Use the Service for any purpose that could harm Campiq's reputation or business
Campiq reserves the right to remove content, suspend campaigns, or terminate accounts that violate this Acceptable Use policy without prior notice.
8. Intellectual Property
The Service, including its design, code, trademarks, and proprietary content, is owned by Campiq and protected by intellectual property laws. Nothing in these Terms grants you any rights to Campiq's intellectual property except the limited licence described in Section 1.
You retain ownership of all content you upload to the Service, including images, videos, ad copy, and creative assets. By uploading content, you grant Campiq a limited licence to use that content solely to provide the Service to you.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Campiq shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost revenue, lost leads, lost profits, loss of data, or loss of advertising spend, arising from your use of or inability to use the Service.
In no event shall Campiq's total liability to you exceed the greater of (a) the amount you paid to Campiq in the 12 months preceding the claim, or (b) AED 500.
Campiq is not responsible for decisions made by Meta, Google, or other advertising platforms regarding your campaigns, accounts, or compliance. Campaign rejection, account suspension, or performance outcomes on third-party platforms are outside of Campiq's control.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. Campiq does not warrant that:
- The Service will be uninterrupted, error-free, or completely secure
- Campaign results, lead volumes, or advertising performance will meet your expectations
- The Service will comply with advertising platform policies on your behalf
You use the Service at your own risk.
11. Termination
Either party may terminate the relationship governed by these Terms at any time:
- You may close your account at any time through the Service settings or by contacting support.
- Campiq may suspend or terminate your access immediately if you breach these Terms, fail to pay subscription fees, engage in conduct harmful to the Service, or if required by law.
Upon termination, your right to access the Service ceases immediately. Sections covering intellectual property, limitation of liability, disclaimers, and governing law survive termination.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE.
13. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.
14. Contact Us
If you have questions about these Terms, please contact us:
- Email: support@campiqads.com
- Website: campiqads.com